Correspondence: Intermediate BM 8-9
This module covers formula driven and templated correspondence and written material which range in length from 100 to 500 words. This type of correspondence relies heavily on standardized language to convey requests, agreement to requests, appreciation, bad news, document enclosures, estimates, progress reports, evaluations and proposals.
Basic communication strategies covered include:
- Providing information
- Telling stories
- Expressing opinions
- Providing Detail
- Explaining Process
Students will learn writing formulas, standardized language and graphic layouts commonly used for basic business communication tasks and how to incorporate them into:
- Emails
- Memos
- Faxes
- Letters
- Templated reports
